The Influence of Gender and Age on the Second Language Acquisition of Research Paper

The Influence of Gender and Age on the Second Language Acquisition of University Students in South Korea - Research Paper Example It is so important that some companies and industries like healthcare include English proficiency among their requirements (Lorenzo, 2007). Moreover, many families travel abroad for several reasons, and this may require that they speak the language of the country they are in other than their native language (Gordon, 2000). Like learning a native language, secondary language acquisition is influenced by a variety of factors and outcomes may vary depending on the leaning style of the student, age, gender, and even culture. Similar to secondary language acquisition, learning style is influenced by age and gender. Learning style is defined as a persons personal choice of the way or method on how he can best gather data, process it, and put it to later use in terms of concrete experience, reflective observation, abstract conceptualization, and active experimentation. It was suggested by Kolb (1976) that an individual learner has particular strengths with related to his particular learning style. Moreover, the term refers to the individual differences in approaches to learning based on preferences. It pertains to the ways in which an individual characteristically acquires, retains, and retrieves information (Felder and Henriques, 1995). A study conducted by Ramayah, Sivanandan, Nasrijal, Letchumanan, and Leong (2009) explored the relationship between learning style and gender among business students. The study used a questionnaire to collect and gather data, and classified the participants using VARK (Visual, Auditory, Read/Write, and Kinesthetic) by Fleming. A convenience sampling method was used to ensure that an adequate number of samples are able to participate. The results indicate that there is a significant difference between their learning styles in terms of gender, with female participants highly preferring a visual or auditory learning style than male participants.

The Hope Bill Essay -- essays research papers

The HOPE Bill In the year 2024, the world has grown to increase its size to 24 billion people worldwide. The increase in the population has caused the destruction of most farmland in the world, causing it to look underwater for a supply of food. Private enterprises are currently farming and selling food that comes from underwater regions of the world. However, a vast majority of the world is still not being fed. On a percentage basis, though, we have fewer people unemployed than in 1996. However, that still means that over a hundred million people are unemployed and double that are on welfare or homeless. As a result, I am sponsoring a bill to the senate that will address this problem. The HOPE program, Helping Others acquire Pride and Emancipation, will help the unfortunate people gain pride in what they do. The HOPE will give back the pride that people need and deserve. It will put people into a more productive and rewarding job by emancipating them out of the life each person is leading. Twenty years ago, in the year 2004, the world implemented a youth program that was the exact opposite of Hitler's Youth. For example, the program gives kids a feeling of self-confidence, and they become more tolerant of others and their views. The program places all kids in situations to learn of other cultures and to gain a caring and understanding in all situations, people caring for the plight of others. In the fourth through the sixth grade, all kids are required to complete at least 5 hours of community service each week; in high school, they are required to complete ten hours a week. This program has caused the world to gain a more caring, empathetic attitude towards the well-being of others. "The needs of the many outweigh the needs of the few or the one." This was the groundbreaking program that people had been waiting for so that a program like mine could enter the senate. To solve the problem of the unemployed, the homeless, and the welfare recipients, I will propose a new bill, talk about the arguments against my bill, and present solutions to the arguments. The first part of the plan is to have a world-wide benefit to raise money to help pay for the program. Jerry Lewis raised millions of dollars for muscular dystrophy. In the year 2000, a cure for this debilitating disease was found as a result of these "telethons". People will donate... ... and adding to the budget of the world. As incomes of individuals increase, they will spend more money. Corporations will increase their revenues because of these expenditures. When companies make more money, they have the ability to expand their capacity. Thus, new jobs will be created, jobs that the newly trained and educated workers can fill. In conclusion, the world has had numerous depressions. The most devastating of these were in the 1930's and 2010's. For more than two centuries, the United States has argued and fought over welfare and unemployment. Many people today still want to do away with both programs. We need to remake the Declaration of Independence where all men have certain unalienable rights: life, liberty, and the pursuit of happiness. This bill provides the atmosphere and environment for those less fortunate to pursue these rights. The lagniappe of this bill, the world receives much needed food and gets to encompass additional productive grateful citizens. Look to your heart before you vote on this bill. Only one conclusion is possible: why has it taken us so long to adopt such measures? I thank you for your understanding and sponsorship of this HOPE program.

Qulity Managment

Quality Management for Organizational Excellence Lecture/Presentation Notes By: Dr. David L. Goetsch and Stanley Davis Based on the book Quality Management for Organizational Excellence (7Th Edition) Presented By; Dr. Rania A. M Shamah Associate Professor of Business Administration 1 One: The Total Quality Approach to Quality Management MAJOR TOPICS †¢ What is Quality? †¢ The Total Quality Approach Defined †¢ Two Views of Quality †¢ Key Elements of Total Quality †¢ Total Quality Pioneers †¢ Keys to Total Quality Success †¢ How is Six Sigma Achieved? †¢ The Future of Quality Management 2One: The Total Quality Approach to Quality Management ? Quality has been defined in a number of ways. ? When viewed from a consumer’s perspective, it means meeting or exceeding customer expectations. ? Quality is a dynamic state associated with products, services, people, processes, and environments that meets or exceeds expectations. ? Total quality is an approach to doing business that attempts to maximize an organization’s competitiveness through the continual improvement of the quality of its ? products, services, people, processes, and environments. 3 The Consequences of Poor Quality Loss of business ? Productivity ? Costs Benefits of Good Quality ? Enhanced reputation for quality ? Ability to command higher prices ? Increased market share ? Greater customer loyalty ? Lower liability costs ? Fewer production or service problems ? Higher profits 4 Responsibility for Quality ? Everyone in the organization has some responsibility for quality, but certain areas of the organization are involved in activities that make them key areas of responsibility. ? Top management ? Design ? Procurement ? Production/operations ? Quality assurance ? Packaging and shipping ? Marketing and sales ?Customer service 5 Costs of Quality ? Failure Costs – costs incurred by defective parts/products or faulty services. †¢ Internal Failure Costs †¢ Costs incurred to fix problems that are detected before the product/service is delivered to the customer. †¢ External Failure Costs †¢ All costs incurred to fix problems that are detected after the product/service is delivered to the customer †¢ Appraisal Costs †¢ Costs of activities designed to ensure quality or uncover defects All TQ training, TQ planning, customer assessment, process control, and quality improvement costs to prevent defects from occurring Prevention Costs †¢ 6 Ethics and Quality ? Substandard work †¢ †¢ †¢ †¢ †¢ Defective products Substandard service Poor designs Shoddy workmanship Substandard parts and materials Having knowledge of this and failing to correct and report it in a timely manner is unethical. 7 Total Quality Management T Q M ? A philosophy that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction. ? Total quality is not just on e individual concept. ? It is a number of related concepts pulled together to create a comprehensive approach to doing business. Many people contributed in meaningful ways to the development of the various concepts that are known collectively as total quality TQM Approach 1. Find out what the customer wants 2. Design a product or service that meets or exceeds customer wants 3. Design processes that facilitate doing the job right the first time 4. Keep track of results 5. Extend these concepts throughout the supply chain 8 TQM Elements 1. Continuous improvement 2. Competitive benchmarking 3. Employee empowerment 4. Team approach 5. Decision based on fact, not opinion 6. Knowledge of tools 7.Supplier quality 8. Champion 9. Quality at the source 10. Suppliers are partners in the process 9 Continuous Improvement ? Continuous Improvement †¢ Philosophy that seeks to make never-ending improvements to the process of converting inputs into outputs †¢ Kaizen †¢ Japanese word fo r continuous improvement. Quality at the Source ? The philosophy of making each worker responsible for the quality of his or her work †¢ â€Å"Do it right† and â€Å"If it isn’t right, fix it† 10 The Total Quality Approach Defined Total Quality: What It Is and How It Is Achieved ?Key characteristics of the total quality approach are as follows: strategically based, customer focus, obsession with quality, scientific approach, long-term commitment, teamwork, employee involvement and empowerment, continual process improvement, Each element is explained on slides (12- 14) ? The rationale for total quality can be found in the need to compete in the global marketplace. ? Countries that are competing successfully in the global marketplace are seeing their quality of living improve. ? Those that cannot are seeing theirs decline. 11 The Total Quality Approach DefinedTotal Quality: What It Is and How It Is Achieved Key characteristics of the total quality approach ar e as follows: ? Strategically-based ? Total quality organizations have a comprehensive strategic plan that contains at least the following elements: vision, mission, broad objectives, and activities that must be completed to accomplish the broad objectives. ? The strategic plan for a total quality organization is designed to give it a sustainable competitive advantage in the marketplace. ? Customer Focus ? In a total quality setting, the customer is the driver. This applies to both internal and external customers. ? Obsession with Quality ? This means all personnel at all levels approach all aspects of the job from the perspective of â€Å"How can we do this better? † When an organization is obsessed with quality, good enough is never good enough. 12 The Total Quality Approach Defined Total Quality: What It Is and How It Is Achieved Key characteristics of the total quality approach are as follows: ? Scientific Approach ? While it is true that people skills, involvement, and e mpowerment are important in a total quality setting, they represent only a part of the equation. Another important part of the equation is the use of the scientific approach in structuring work and in decision making and problem solving that relates to the work. ? Long-Term Commitment ? Organizations that implement management innovations after attending short-term seminars often fail in their initial attempt to adopt the total quality approach. ? This is because they approach total quality as just another management innovation rather than as a whole new way of doing business that requires a whole new corporate culture. 13 The Total Quality Approach DefinedTotal Quality: What It Is and How It Is Achieved ? Teamwork ? Internal competition tends to use energy that should be focused on improving quality, and, in turn, external competitiveness. ? Continual Improvement of Systems ? In order to continually improve the quality of products or services: which is a fundamental goal in a total quality setting. ? It is necessary to continually improve systems. ? Continual Process Improvement ? Products are developed and services are delivered by people using processes within environments (systems). To continually improve the quality of products and services-which is a fundamental goal in a total quality setting- it is necessary to continually improve the processes that make up the organization’s systems. 14 Three-Legged Stool of Total Quality Measures ? Statistical process control ? Benchmarking ? Quality tools People ? Quality is built in ? Quality is expected not inspected ? Employees are empowered Processes ? Continual improvement ? â€Å"Good enough† is never good enough 15 Perceived Quality Word of Mouth Personal Needs Expected Quality Past Experience Quality Dimensions ? ? ? ? ? Reliability Responsiveness Assurance Empathy TangiblesQuality Assessment 1. Expectations exceeded ESPS (Unacceptable Quality) 16 Perceived Quality Defining Quality Quality is Sa tisfactory.. Dimensions of Quality †¢ Reliability: The ability to Perform promised service dependably and accurately. †¢ Responsiveness: Willingness to help customers and to provide prompt service. †¢ Assurance: The knowledge and courtesy of employees as well as their ability to convey trust and confidence. †¢ Empathy: The provision of caring , individualized attention to customers. Ability to be approachable. †¢ Tangibles: The appearance of Physical facilities equipment, personnel, and ommunication materials.. 17 Quality Gap Model Customer Perceptions Managing the Evidence Communication GAP 4 Customer Satisfaction GAP 5 Customer Expectations Customer / Marketing Research GAP 1 Understanding the Customer Service Delivery Management Perceptions of Customer Expectations Design GAP 2 Conformance GAP 3 Conformance Service Standards Product Design 18 Customer Satisfaction †¢ All customers want to be satisfied. †¢ Customer loyalty is only due to the lack of a better alternative †¢ Giving customers some extra value will delight them by exceeding their expectations and insure their return 19

Population Growth And Urban Road Emissions - 1738 Words

POPULATION GROWTH AND URBAN ROAD EMISSIONS Toh Xinyi Cindi1 1Undergraduate Student, Faculty of Agricultural and Environmental Sciences, McGill University, 817 Sherbrooke St. W., xinyi.toh@mail.mcgill.ca Abstract This paper describes how world population growth is the most challenging factor in affecting urban road emissions. As world population grows, urban population has increased leading to greater demands for private motor vehicles due to issues like urban sprawl and the aspirations for owning a motor vehicle. Although there have been mitigation methods like increasing road infrastructure to ease congestion, the rate of urban population growth and demand for private motor vehicles far exceeds the measures, leading to what is known as†¦show more content†¦Yang et al (2014) points out that mobile sources of emissions, namely transport vehicles like diesel trucks, are â€Å"critical input(s)† for air pollutant emissions. The huge contribution to road emissions in urban areas by the transport sector is of concern because of the several consequences to human health that excessive air pollution can potentially cause. By understanding the factors behind increasing road emissions, countries can better be prepared to take action for climate change adaptation and mitigation (Timilsina Shrestha, 2009). This paper posits that among the many factors affecting road emissions, population increase is the most challenging factor in affecting urban road emissions. Population increase affects urban population growth and consequently the demand of vehicle ownership. In addition, population increase and the related measures in cities to cope with population growth gives rise to a continuous cycle of increased urban emissions. 2. Population Growth World population currently stands at over 7.2 billion in 2014 and is projected to increase to 9.7 billion by year 2050 (Population Reference Bureau (PRB), 2014). Among the entire world population, urban population makes up 54% of total global population in 2014 and continues increasing (World Health Organisation (WHO), 2014). The WHO (2014) also mentions in their Global Health Observatory that by